PRIVACY POLICY

Privacy Policy.

Privacy Policy

BUGIZ ("we," "us," "our") is a global drone and UAV company operating across Asia, Europe, the Middle East, and Africa. This Privacy Policy explains what information we collect when you visit bugiz.sg, how we use it, and the third parties involved in delivering our store and services.

Information We Collect

Information you provide

  • Account details: name, email address, phone number, and password when you create an account.
  • Order details: billing and shipping address, items purchased, and contact information.
  • Contact form submissions: name, email, and the content of your message.
  • Marketing preferences: email address if you subscribe to updates.

Information collected automatically

  • Device and browser data: IP address, browser type, operating system, and referring URL.
  • Usage data: pages viewed, products browsed, time on site, and interactions with the storefront.
  • Transaction metadata: order timestamps and session identifiers passed to our payment processor.

How We Use Your Information

  • Process orders, arrange shipping, and provide customer support.
  • Operate, secure, and improve the bugiz.sg storefront.
  • Respond to enquiries submitted via our contact form, email, or phone.
  • Send transactional messages and, where you have opted in, marketing communications.
  • Comply with legal, tax, and regulatory obligations.

Cookies and Similar Technologies

We use cookies and similar technologies to keep your cart and session active, remember preferences, analyse traffic, and support security. You can control cookies through your browser settings; disabling certain cookies may limit storefront functionality.

  • Essential cookies: required for cart, checkout, and account login.
  • Analytics cookies: help us understand how the store is used.
  • Preference cookies: remember region, language, and display settings.

Third Parties

We share data with service providers strictly to operate the store:

  • Shopify — e-commerce platform hosting bugiz.sg, including order and account data.
  • Stripe — payment processing; card details are handled directly by Stripe and are not stored by BUGIZ.
  • Shipping and fulfilment partners — to deliver orders internationally. [CLIENT TO CONFIRM specific carriers.]
  • Email and analytics providers — [CLIENT TO CONFIRM specific vendors].

Data Retention

We retain personal data for as long as needed to fulfil orders, meet legal obligations, and support legitimate business operations. Specific retention periods: [CLIENT TO CONFIRM].

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at Contact@bugizltd.com or +65-89124366.

Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date. Effective date: [CLIENT TO CONFIRM].